February 23, 2021 - September 1, 2022
08:00 - 17:00
By the end of the course, participants will be able to develop Standard Operating Procedures (SOPs) leading to greater operational efficiency.
It is critical, in order to properly measure performance, to standardize the principal activities. With this course, participants will better control the process of issuing Standard Operating Procedures and invite stakeholders to adopt a common process, in order to create grater efficiencies in the overall airport performance.
Intermediate Enabling Objectives
Define a Standard Operating Procedure (SOP)
Identify the main procedures to follow during normal operations (both terminal and airside)
Identify critical SOPs leading to efficient performance
Follow a structured method for developing SOPs
*Please note Canadian participants to add GST (5%) & QST (9.975%) to the course fee*